Emergency & Critical Care
When every minute counts for your pet.
Pet emergencies do not keep business hours — and neither do we. The Animal Doctor Vet Clinic runs a 24/7 on-call veterinary team ready to respond whenever a crisis strikes. Call our emergency line the moment something feels wrong and we will walk you through first-aid steps over the phone while preparing for your arrival.
We handle a wide range of urgent cases including road trauma, suspected poisoning, snake bites, difficulty breathing, seizures, sudden collapse, severe vomiting or diarrhoea, bloat (GDV), eye injuries, urethral obstruction, and broken bones.
Our emergency setup includes IV fluid therapy, oxygen supplementation, critical-care medications, and rapid in-house diagnostics — blood work and digital X-rays — for immediate stabilisation. We act fast to save lives while pinpointing the underlying cause.
When a case requires specialist care beyond our clinic, we coordinate the referral, share all records electronically with the receiving facility, and follow up after the transfer. You are never left to navigate a crisis alone.
Why choose us for emergency & critical care
24/7 emergency hotline
Call +254 745 545 270 any time of day or night. Our on-call vet assesses urgency, guides first-aid over the phone, and has the team ready before you arrive at the clinic.
Immediate triage on arrival
Every emergency patient is assessed the moment they come through the door. Pain relief, IV access, oxygen, and haemorrhage control are initiated without delay.
IV fluids and blood transfusions
Crystalloids, colloids, and emergency blood transfusions are available for pets in shock, severe dehydration, or significant blood loss.
Oxygen therapy
Flow-by oxygen, nasal cannula, and an oxygen cage are on hand for pets in respiratory distress, with delivery matched carefully to each patient's needs.
Emergency surgery
GDV decompression, wound repair, foreign body removal, urethral obstruction relief, and trauma surgery are all performed on-site by our experienced veterinary team.
Specialist referral network
When advanced specialist care is required, we stabilise your pet, arrange a safe transfer to a specialist facility in Nairobi, and send full records for seamless continuity of care.
What's included
Every emergency & critical care appointment at The Animal Doctor Vet Clinic includes the following as standard.
Pricing: Emergency consultation from KSh 3,000 (after-hours surcharge applies). All additional treatment costs are discussed and agreed with you before any non-life-saving intervention is carried out.
- 24/7 telephone triage and first-aid guidance
- Immediate pain management on arrival
- IV catheter placement and fluid therapy
- Oxygen supplementation
- Emergency blood work (CBC and chemistry panel)
- Emergency digital X-rays
- Wound management and stabilisation
- Emergency surgical capability on-site
- Toxin and snake bite treatment protocols
- Specialist referral coordination when needed
- Post-emergency follow-up consultation
How it works
Call the emergency line
Call +254 745 545 270 immediately. Our on-call vet will assess your pet's condition, give you first-aid instructions, and alert the clinic team so they are ready on arrival.
Arrival and triage
On arrival at our clinic your pet is seen straight away. Stabilisation, pain relief, and IV access are started within minutes of entry.
Diagnostics and treatment
Urgent blood work and X-rays are performed in-house. The vet explains the findings and discusses all treatment options with you before proceeding.
Monitoring, discharge, or referral
Your pet is monitored until stable, then either discharged with a clear home-care plan or safely transferred to a specialist facility with full records.
Frequently asked questions
What counts as a veterinary emergency?
What should I do while driving to the clinic?
Are there extra charges for after-hours emergencies?
Can you treat poisoning or snake bite cases?
What if my pet needs specialist care you cannot provide?
Don't wait — call now.
Our 24/7 emergency team is standing by. Every minute counts.